Thank you for choosing Swell Skills OT. Please read the following terms and conditions before booking your child's occupational therapy assessment. These terms help ensure families understand what to expect and how appointments operate.
1. Services and assessment fees
Swell Skills OT currently offers the following school transition assessment options:
Screening Assessment – $200
Includes a 45-minute face-to-face occupational therapy assessment using informal screening tools and clinical observations, along with a written report outlining your child's strengths, areas for development and practical recommendations.
Comprehensive Assessment – $250
Includes a 45-minute face-to-face occupational therapy assessment incorporating a standardised assessment tool, along with a written report including the assessment results, and outlining your child's strengths, developmental skills and areas where further support may be beneficial.
Both assessments include a written report. The assessment selected at the time of booking will determine the applicable fee.
Additional appointments, consultations, school visits, follow-up assessments or requests for additional reports are not included in these fees and may incur additional charges. Any additional costs will be discussed with you beforehand.
2. Payment
Payment is required in accordance with the payment instructions provided at the time of booking. Any applicable fees will be communicated before you confirm your appointment.
If you have questions about payment arrangements, please contact Swell Skills OT before your appointment.
3. Parent or guardian attendance
A parent or legal guardian is required to attend the appointment and remain available throughout the assessment.
Your involvement is important, as you can provide valuable information about your child's development, everyday routines, strengths and support needs.
If another adult will be bringing your child, please contact Swell Skills OT beforehand to discuss the arrangements and ensure appropriate consent has been obtained.
4. Cancellations and rescheduling
Please provide at least 48 hours' notice if you need to cancel or reschedule your appointment.
The following cancellation fees apply:
48 hours or more notice: No cancellation fee.
24–48 hours' notice: 50% of the appointment fee.
Less than 24 hours' notice: 100% of the appointment fee.
Non-attendance without notice: 100% of the appointment fee.
Cancellation fees may be considered on a case-by-case basis, including in exceptional or unforeseen circumstances.
If Swell Skills OT needs to cancel or reschedule an appointment, you will be offered an alternative appointment or a refund where appropriate.
These terms do not limit your rights under Australian Consumer Law.
5. Late arrivals
Please arrive on time for your scheduled appointment. If you arrive late, the appointment may need to finish at the originally scheduled time to avoid impacting other families.
Depending on the time available, this may affect the assessment activities that can be completed. If you are significantly delayed, please contact Swell Skills OT as soon as possible.
6. Assessment reports
A written report is included with both assessment options. Reports will summarise relevant assessment findings, your child's strengths, areas where additional support may be beneficial and practical recommendations.
The assessment provides a snapshot of your child's skills and participation at the time of assessment. Results should be considered alongside information from parents, educators and other relevant professionals.
An assessment is not a pass/fail test and does not guarantee a particular school placement, level of support, diagnosis or funding outcome.
7. Additional information and communication
You are welcome to contact Swell Skills OT if you have questions about your child's assessment or report.
Any additional services or work requested outside the original assessment and report will be discussed with you, including any associated fees, before proceeding.
8. Privacy and confidentiality
Personal and health information is collected and managed in accordance with the Swell Skills OT Privacy Policy.
Information provided during the booking process and assessment will be used to support the delivery of occupational therapy services and preparation of your child's report. Information will not be shared with schools, other professionals or third parties without appropriate consent, unless disclosure is otherwise permitted or required by law.
Please refer to the full Privacy Policy for further information.
9. Agreement
By proceeding with a booking, you acknowledge that you have read and understood these Booking Terms and Conditions and agree to the arrangements outlined above.
You also acknowledge that you are responsible for providing accurate information relevant to your child's assessment and informing Swell Skills OT of any circumstances that may affect the provision of the service.
If you have any questions about these terms, please contact Swell Skills OT.